Talking of broken computers. I just got this funny email about stupid people...
True Computer Help Line Stories:
Another Dell customer called to say he couldn't get his
computer to fax anything. After 40 minutes of
trouble-shooting, the technician discovered the man was
trying to fax a piece of paper by holding it in front of the
monitor screen and hitting the "send" key.
Yet another Dell customer called to complain that his
keyboard no longer worked. He had cleaned it by filling up
his tub with soap and water and soaking the keyboard for a
day, then removing all the keys and washing them
A Dell technician received a call from a customer who was
enraged because his computer had told him he was "bad and
an invalid". The tech explained that the computer's "bad
command" and "invalid" responses shouldn't be taken
True phone Conversation from a Novell NetWire SysOp:
Caller: "Hello, is this Tech Support?"
Tech: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I am within
my warranty period. How do I go about getting that fixed?"
Tech: "I'm sorry, but did you say a cup holder?"
Caller: "Yes, it's attached to the front of my computer."
Tech: "Please excuse me if I seem a bit stumped, It's
because I am. Did you receive this as part of a promotional,
at a trade show? How did you get this cup holder? Does it
have any trademark on it?"
Caller: "It came with my computer, I don't know anything
about a promotional. It just has '4X' on it." At this point the
Tech Rep had to mute the caller, because he couldn't stand
it. The caller had been using the load drawer of the CD-ROM
drive as a cup holder, and snapped it off the drive!
A lady called us with a problem she was having with
her new computer:
"Something's wrong with the Internet thing, it doesn't work."
"What does the computer say?"
"Well, it just told me that the program had performed an 'illegal operation' and that it was going to be shut down." She started crying ''When are the police are going to come and shut down my