B & Q Customer Services

Copy of e-mail received by B&Q customer services:

Dear Sir/Madam

My congratulations to you on getting a yacht to leave the UK on 28th November 2004, sail 27,354 miles around the world and arrive back 72 Days later.

Could you please let me know when the kitchen I ordered 96 days ago will be arriving from your warehouse 13 miles away?

:p :p :p :p
toksoz said:
Well Done Merlin...... Ha Ha..... I Work For B&q Cardholder Services... I Hear That Every Day....ha Ha Ha Ha Ha Ha Ooohh

I do not lie - This is genuine! Priceless eh

If only companies employed better Customer Service personnel people would be so so much happier.